Policy

A 10-minute AI policy checklist for brokers

You don't need a 20-page document to get started. You need a clear, enforceable set of rules your agents can actually follow. Here's a checklist you can implement today.

1. Define approved tools (2 minutes)

List the AI tools your agents are allowed to use. Be specific. "ChatGPT" isn't enough — specify whether it's the free version, Plus, or an enterprise account, since data handling differs.

Decision: Which tools are approved? Which are prohibited?

2. Set the Fair Housing rule (1 minute)

Every AI-generated listing must be reviewed for Fair Housing compliance before publishing. No exceptions. This is your single most important rule.

Decision: Will you require a compliance scan before every listing goes live?

3. Protect client data (2 minutes)

State clearly: no client personal information, financial documents, or contract details go into public AI tools. Define what counts as "client data" so there's no ambiguity.

Decision: What data is prohibited from AI prompts?

4. Assign responsibility (1 minute)

AI-assisted content is the agent's responsibility. The broker reviews and enforces. Make this explicit so no one can claim "the AI wrote it" as a defense.

Decision: Who is responsible for AI output — the agent, the broker, or both?

5. Require training and acknowledgment (2 minutes)

Every agent must read the policy and sign it. New agents sign within 30 days of joining. Annual refreshers keep it top of mind.

Decision: How will you track who has signed?

6. Define consequences (1 minute)

What happens if an agent violates the policy? A warning? Suspension? Termination? State it now, while things are calm, not after a violation occurs.

Decision: What are the enforcement steps?

7. Set a review date (1 minute)

AI changes fast. Set a date to review this policy — at least annually, or when you adopt a new tool.

Decision: When will you next review this policy?

That's it

You now have the framework of an AI policy. The next step is to write it up, get it signed, and enforce it. If you want a polished, branded PDF version with all the legal language included, ComplianceGuard's Brokerage plan generates one automatically from your brokerage profile.

The brokers who get ahead of AI compliance now will avoid the complaints, fines, and license actions that are coming for those who don't. Ten minutes today saves $16,000+ tomorrow.

Protect every listing you publish

Start scanning your AI-generated descriptions for Fair Housing violations today.